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Limelight Forums Feedback Bugs Archive Not receiving alerts

Closed 
Not receiving alerts
Jompe radio_button_checked
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#1
Aug 25, 2018, 02:33 PM
ID: 5b815abac97b9468b20866ec

Service [Forums/UCP/TeamSpeak/Stock Exchange/Etc]: Forums

Description: I have recently noticed that I don't receive any alerts on the forums when people post in subscribed threads, etc. However, I receive email notifications about it. I have checked my alert settings and all checkboxes are ticked.

For example, I received an email 12 hours ago saying "New Reply to Disallow storing and changing plate of vehicle when in pursuit", but I never received an alert on the forums.

Bug observed since: Probably a week or two.

Images/Screenshot: None

Steps to Reproduce: None
[Image: Vmkhnx5.png]
Limelight Gaming radio_button_checked
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#2
Aug 25, 2018, 02:33 PM
Thank you for your bug-report, Jompe!

It will be reviewed as soon as possible by our Developers.
Armard radio_button_checked
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#3
Aug 27, 2018, 05:44 AM
Can confirm, ive not recieved many alerts for for  days on subscribed threads
Jompe radio_button_checked
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#4
Sep 2, 2018, 10:30 AM
I was just taggad in the work finished thread and didn’t receive any alert.
[Image: Vmkhnx5.png]
Bambo radio_button_checked
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#5
Sep 6, 2018, 11:08 AM
Can you take a screenshot of your Alert settings? 

Go to UserCP on the forums, left tabs should have Alert settings.
[Image: elwbIh5.gif]
Jompe radio_button_checked
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#6
Sep 6, 2018, 04:46 PM
(Sep 6, 2018, 11:08 AM)Bambo Wrote: Can you take a screenshot of your Alert settings? 

Go to UserCP on the forums, left tabs should have Alert settings.

[Image: rbKBrUQ.png]
[Image: Vmkhnx5.png]
Limelight Gaming radio_button_checked
Community Management
Posts: 6,044
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Likes Given: 2
Likes Recieved: 135 in 40 posts
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Reputation: 48
#7
Feb 7, 2019, 06:53 PM
Ticket Status Updated

Changed from New to Confirmed
Jompe radio_button_checked
Member
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#8
Mar 30, 2019, 04:46 PM
I was just tagged in the Work Done thread but didn't receive any notification.

Edit: Just realized I posted this exact post for a few months ago. However, I have not received an alert for probably 1 month.
[Image: Vmkhnx5.png]
(This post was last modified: Mar 30, 2019, 04:48 PM by Jompe. Edited 2 times in total.)
Doctor Internet radio_button_checked
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#9
Oct 22, 2019, 12:44 AM
Might be an issue of types in the DB.
Limelight Gaming radio_button_checked
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#10
Oct 22, 2019, 12:44 AM
Ticket Status Updated

Changed from Confirmed to Assigned (John Internet)
Limelight Gaming radio_button_checked
Community Management
Posts: 6,044
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#11
Oct 26, 2019, 10:48 AM
Ticket Status Updated

Changed from Assigned to Confirmed
Doctor Internet radio_button_checked
Management, Developer, Administrator, Business Adviser, DPO, Security
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Posts: 12,812
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#12
Mar 30, 2021, 03:30 PM
So, I've wiped ~85k unread alerts from prior to 2020, and reset the AI index. I'm not 100% sure if that'll fix it, but it should help.
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Dick radio_button_checked
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#13
Feb 25, 2025, 03:58 AM
I have had no issues with alerts recently.
Is anyone else still having any issues with Forum alerts?
[Image: EnzxzUF.png]
Dick radio_button_checked
Developer, CityRP Administrator, ARES Project Manager
 Developer
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#14
Feb 25, 2025, 08:06 PM
I'm going to close this report as it doesn't seem like an issue anymore. (5 years old)

If anyone is still experiencing this issue, please re-open <3

[Image: Vz0gbow.gif]
[Image: EnzxzUF.png]
Closed 




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