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+--- Thread: Forums Not receiving alerts (/thread-22703.html)
Not receiving alerts - Jompe - Aug 25, 2018
ID: 5b815abac97b9468b20866ec
Service [Forums/UCP/TeamSpeak/Stock Exchange/Etc]: Forums
Description: I have recently noticed that I don't receive any alerts on the forums when people post in subscribed threads, etc. However, I receive email notifications about it. I have checked my alert settings and all checkboxes are ticked.
For example, I received an email 12 hours ago saying "New Reply to Disallow storing and changing plate of vehicle when in pursuit", but I never received an alert on the forums.
Bug observed since: Probably a week or two.
Images/Screenshot: None
Steps to Reproduce: None
- Limelight Gaming - Aug 25, 2018
Thank you for your bug-report, Jompe!
It will be reviewed as soon as possible by our Developers.
RE: Not receiving alerts - Armard - Aug 27, 2018
Can confirm, ive not recieved many alerts for for days on subscribed threads
RE: Not receiving alerts - Jompe - Sep 2, 2018
I was just taggad in the work finished thread and didn’t receive any alert.
RE: Not receiving alerts - Bambo - Sep 6, 2018
Can you take a screenshot of your Alert settings?
Go to UserCP on the forums, left tabs should have Alert settings.
RE: Not receiving alerts - Jompe - Sep 6, 2018
(Sep 6, 2018, 12:08 PM)Bambo Wrote: Can you take a screenshot of your Alert settings?
Go to UserCP on the forums, left tabs should have Alert settings.
![[Image: rbKBrUQ.png]](https://i.imgur.com/rbKBrUQ.png)
RE: Not receiving alerts - Limelight Gaming - Feb 7, 2019
Ticket Status Updated
Changed from New to Confirmed
RE: Not receiving alerts - Jompe - Mar 30, 2019
I was just tagged in the Work Done thread but didn't receive any notification.
Edit: Just realized I posted this exact post for a few months ago. However, I have not received an alert for probably 1 month.
RE: Not receiving alerts - Doctor Internet - Oct 22, 2019
Might be an issue of types in the DB.
RE: Not receiving alerts - Limelight Gaming - Oct 22, 2019
Ticket Status Updated
Changed from Confirmed to Assigned (John Internet)
RE: Not receiving alerts - Limelight Gaming - Oct 26, 2019
Ticket Status Updated
Changed from Assigned to Confirmed
RE: Not receiving alerts - Doctor Internet - Mar 30, 2021
So, I've wiped ~85k unread alerts from prior to 2020, and reset the AI index. I'm not 100% sure if that'll fix it, but it should help.