Limelight Forums

ID: 5b815abac97b9468b20866ec

Service [Forums/UCP/TeamSpeak/Stock Exchange/Etc]: Forums

Description: I have recently noticed that I don't receive any alerts on the forums when people post in subscribed threads, etc. However, I receive email notifications about it. I have checked my alert settings and all checkboxes are ticked.

For example, I received an email 12 hours ago saying "New Reply to Disallow storing and changing plate of vehicle when in pursuit", but I never received an alert on the forums.

Bug observed since: Probably a week or two.

Images/Screenshot: None

Steps to Reproduce: None

Thank you for your bug-report, Jompe!

It will be reviewed as soon as possible by our Developers.

Can confirm, ive not recieved many alerts for for  days on subscribed threads

I was just taggad in the work finished thread and didn’t receive any alert.

Can you take a screenshot of your Alert settings? 

Go to UserCP on the forums, left tabs should have Alert settings.

(Sep 6, 2018, 12:08 PM)Bambo Wrote: [ -> ]Can you take a screenshot of your Alert settings? 

Go to UserCP on the forums, left tabs should have Alert settings.

Ticket Status Updated

Changed from New to Confirmed

I was just tagged in the Work Done thread but didn't receive any notification.

Edit: Just realized I posted this exact post for a few months ago. However, I have not received an alert for probably 1 month.

Might be an issue of types in the DB.

Ticket Status Updated

Changed from Confirmed to Assigned (John Internet)

Ticket Status Updated

Changed from Assigned to Confirmed

So, I've wiped ~85k unread alerts from prior to 2020, and reset the AI index. I'm not 100% sure if that'll fix it, but it should help.