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Closed 
Refund
H4MZ4 radio_button_checked
NoooooooOOoot NooOOOOOooOoooOot
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#1
Aug 18, 2016, 11:44 PM
Making meth, bout to put it all in the big tank thing, then I press F1, and crash.


22:26 18/08/2016 BST
I have the crash log to prove



Here's a list of everything I should get refunded:

5 Flares - (RedP Box)
Sulfur Trioxide Box
S-Acid P-Acid Pot
Water Bottle
Stove
Chemical Tank
3 Aluminium Boxes

---------

2 Months Later, Template Changed:

Name: Noot Noot
SteamID: STEAM_0:1:93571240
Refund details: Check the thread
Reason: Check the thread
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Toxic radio_button_checked
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#2
Aug 19, 2016, 12:57 AM
We do not offer refunds in the event of a player crashing.
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H4MZ4 radio_button_checked
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#3
Aug 19, 2016, 04:47 PM
(Aug 19, 2016, 12:57 AM)Toxic Wrote: We do not offer refunds in the event of a player crashing.

Where does it say this?

I'm not gonna take a moderator saying "we don't offer refunds in the event of a player crashing" when there are threads identical to mine about the same thing being accepted  (meh)
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#4
Aug 19, 2016, 04:52 PM
When someone is in proccess of a transaction, but the server crashes on them, they get a refund? https://limelightgaming.net/forums/thread-11373.html

Why is being in the procces of making meth any different?

Another example of a person crashing while making meth, they received a refund, why shouldn't I? https://limelightgaming.net/forums/thread-6455.html
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#5
Aug 19, 2016, 05:54 PM
(Aug 19, 2016, 04:52 PM)Noot Noot Wrote: When someone is in proccess of a transaction, but the server crashes on them, they get a refund? https://limelightgaming.net/forums/thread-11373.html

Why is being in the procces of making meth any different?

Another example of a person crashing while making meth, they received a refund, why shouldn't I? https://limelightgaming.net/forums/thread-6455.html

In both quoted circumstances, the server crashed. In this case, you crashed. You are not entitled to a refund as you are the one who crashed.
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(This post was last modified: Aug 19, 2016, 05:57 PM by Toxic. Edited 1 time in total.)
H4MZ4 radio_button_checked
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#6
Aug 19, 2016, 06:23 PM
(Aug 19, 2016, 05:54 PM)Toxic Wrote:
(Aug 19, 2016, 04:52 PM)Noot Noot Wrote: When someone is in proccess of a transaction, but the server crashes on them, they get a refund? https://limelightgaming.net/forums/thread-11373.html

Why is being in the procces of making meth any different?

Another example of a person crashing while making meth, they received a refund, why shouldn't I? https://limelightgaming.net/forums/thread-6455.html

In both quoted circumstances, the server crashed. In this case, you crashed. You are not entitled to a refund as you are the one who crashed.

The crash is blamed on the F1 Menu, which I have no control over, it crashes after you open and close it alot, we all know this.
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#7
Aug 19, 2016, 06:56 PM
(Aug 19, 2016, 06:23 PM)Noot Noot Wrote:
(Aug 19, 2016, 05:54 PM)Toxic Wrote:
(Aug 19, 2016, 04:52 PM)Noot Noot Wrote: When someone is in proccess of a transaction, but the server crashes on them, they get a refund? https://limelightgaming.net/forums/thread-11373.html

Why is being in the procces of making meth any different?

Another example of a person crashing while making meth, they received a refund, why shouldn't I? https://limelightgaming.net/forums/thread-6455.html

In both quoted circumstances, the server crashed. In this case, you crashed. You are not entitled to a refund as you are the one who crashed.

The crash is blamed on the F1 Menu, which I have no control over, it crashes after you open and close it alot, we all know this.

The fact remains; you crashed, not the server. You are not entitled to a refund.
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Taylor radio_button_checked
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#8
Aug 19, 2016, 07:06 PM
Ultimately Toxic, is it really up to you whether he gets a refund?
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#9
Aug 19, 2016, 07:27 PM
Send me the crash log and I can have a look for you.
(This post was last modified: Aug 19, 2016, 07:27 PM by Brynn.)
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#10
Aug 19, 2016, 08:01 PM
(Aug 19, 2016, 07:27 PM)Brynn Wrote: Send me the crash log and I can have a look for you.

Sure, 

https://mega.nz/##4MlE0...4HtpiyCMdQ
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#11
Aug 19, 2016, 10:37 PM
Cheers! I'll see if I can look into it or someone else can!
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#12
Aug 20, 2016, 01:15 AM
"You won't get a refund" lol. so much for that
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#13
Aug 20, 2016, 02:11 AM
(Aug 20, 2016, 01:15 AM)Faustin Wrote: "You won't get a refund" lol. so much for that

ikr
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#14
Aug 20, 2016, 06:04 PM
@"Noot Noot", @"Faustin", @Toxic

It doesn't matter either way, if a Moderation Team believes this is the case it would be advised NOT to carry on adding fuel, but to either tag a Administrator / Supervising Administrator or one of the Development Team (for example @Brynn)
Or send them a private message in the forum, or steam.

In some cases Toxic is right, in my eyes I believe he was talking about contraband ways, as they do not get refunded if the CLIENT crashed, in some cases Meth is similar, as it IS contraband and it IS your client.

Quote:Your account, your responsibility
That practically works the same.

The server won't beable to detect a client crash, as it could be many reasons as to why. And people may abuse that system.
However server crashes, they can, due to the server won't be responding for a certain a mount of time. it would activate some sort of mechanism.

For noot noot,
Brynn, any update?
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#15
Aug 20, 2016, 07:37 PM
(Aug 20, 2016, 06:04 PM)Zambie ^‿^ Wrote: @"Noot Noot", @"Faustin", @Toxic

It doesn't matter either way, if a Moderation Team believes this is the case it would be advised NOT to carry on adding fuel, but to either tag a Administrator / Supervising Administrator or one of the Development Team (for example @Brynn)
Or send them a private message in the forum, or steam.

In some cases Toxic is right, in my eyes I believe he was talking about contraband ways, as they do not get refunded if the CLIENT crashed, in some cases Meth is similar, as it IS contraband and it IS your client.

Quote:Your account, your responsibility
That practically works the same.

The server won't beable to detect a client crash, as it could be many reasons as to why. And people may abuse that system.
However server crashes, they can, due to the server won't be responding for a certain a mount of time. it would activate some sort of mechanism.

For noot noot,
Brynn, any update?

I can understand that, but with a crash log in which I provided, it can show the cause of it (I guess?), in that case would show the F1 Menu caused it, which should be fixed anyway to prevent client crashes. It's been out a while but I don't feel any updates have been made to stop the crashes it causes after you use it a lot.
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