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Limelight Forums Community Help and Support Archive Membership Payment Didn't Work

Membership Payment Didn't Work
ElliotAlderson radio_button_checked
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 Membership
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#1
Apr 22, 2019, 01:28 AM
@Temar‍
I paid 10 pounds for a membership, and at the time of this post, it has been almost 30 minutes.

<IMAGE SNIPPED BY STAFF>
[Image: sigs.php?steamid=STEAM_0:1:166861786&t=2]
(This post was last modified: Apr 22, 2019, 01:48 AM by Night. Edited 2 times in total.)
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Posts: 4,195
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Likes Recieved: 2028 in 804 posts
Joined: Mar 2016
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#2
Apr 22, 2019, 02:02 AM
I've snipped the image from the main post and put it as a staff message just in case.

Are you sure you haven't paid by eCheque? Sometimes it does this when you pay direct from bank account.
[Image: f3823daa38.png]
Quote
Temar radio_button_checked
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 Owner
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Joined: Aug 2015
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#3
Apr 22, 2019, 03:40 AM
the payment is complete, but the reason we haven't received notification from paypal is unknown at moment, i gave him a few days membership while this is monitored to see if resolves self (paypal issue) or we have to step in
The following 1 user Likes Temar's post:
  • Night
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Temar radio_button_checked
Owner
 Owner
Posts: 1,115
Threads: 123
Likes Given: 152
Likes Recieved: 1116 in 276 posts
Joined: Aug 2015
Reputation: 23
#4
Apr 24, 2019, 07:36 PM
still nothing but others are working fine
no idea what went wrong for this 1
i have manually processed it and its now pending for when you next go online
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