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Closed 
Refund Request
Jen Away
Stell
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#1
Jul 18, 2018, 10:37 PM
Name:  Stell90
SteamID: STEAM_0:1:79631689
Refund details (include date and time if applicable): 18/07/2018
Reason: I crashed on the live server. I then went on build afterwards, where my contraband was refunded. After I had saved my build I came onto the live server and then wanted to do contraband, turned out I no longer had:
1x UV light
5x Pots
2x Printers
5x Drug Labs
I figure that due to whatever you buy on build isn't kept in your inventory after you leave build. I have a feeling this is happening with refunds.

Thanks in advance.
(This post was last modified: Jul 18, 2018, 11:04 PM by Jen. Edited 1 time in total.)
Kvatch radio_button_checked
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#2
Jul 19, 2018, 01:55 AM
This is a bug by the sounds of it. The refund system obviously doesn't distinguish between build and live, so just refunds you on whatever server you join. Being build, it didn't save.

@Doctor Internet

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Doctor Internet radio_button_checked
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#3
Jul 21, 2018, 05:59 PM
Approved.
For Data Protection Queries, please email info@limelightgaming.net.
For Business, Contributor or Development queries, please PM me.
For Appeals, please post in the relevant subforum.
For Security Information, your best bet is to speak to Burnett.
Doctor Internet radio_button_checked
Management, Developer, Administrator, Business Adviser, DPO, Security
Core Manager
Posts: 12,686
Threads: 1,795
Likes Given: 445
Likes Recieved: 3514 in 1688 posts
Joined: Aug 2015
Reputation: 35
#4
Jul 25, 2018, 01:35 PM
Completed.
For Data Protection Queries, please email info@limelightgaming.net.
For Business, Contributor or Development queries, please PM me.
For Appeals, please post in the relevant subforum.
For Security Information, your best bet is to speak to Burnett.
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