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Closed 
2 foil cards lost in restart.
Yeezy radio_button_checked
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#1
Aug 6, 2017, 12:20 PM
I was just playing on the server where I bought an Umbrella foil card from Crispy Fries for 40500 and then 3 minutes after I get a foil card from random drop which is a Deck chair foil.
Doctor Internet then restarts the server as announced earlier on.
When I rejoin I lost both cards. And the money I paid for the first card hasn't come back.

Can you guys help me with this?
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#2
Aug 6, 2017, 01:02 PM
Need your SteamID to check.

Also, would be good if you had console or otherwise screenshot showing you getting the foil card from the random drop.
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#3
Aug 6, 2017, 01:06 PM
The selling would not be an issue, I can easily check that in the logs, the issue would be the random drop, since I don't think I can prove it without a screenshot.
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#4
Aug 6, 2017, 01:07 PM
My steam ID is: STEAM_0:0:31588400

I only got evidence for the sold card and I can live what being the only thing refunded. Crispy Fried is my evidence in that case, since he was the seller.
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#5
Aug 6, 2017, 01:09 PM
My forum bugged out a bit. I can live with that you can't do anything about the random drop. It's just bad luck for me I guess.
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#6
Aug 6, 2017, 01:17 PM
I was going to process this right now but there are some technical difficulties preventing me from doing so. I'll try to do it as soon as the issues are resolved.
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#7
Aug 6, 2017, 01:18 PM
Ye sure! I am just glad you a aware and responded quickly :Smile I know you are doing your best!
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#8
Aug 6, 2017, 09:22 PM
Umbrella foil card refunded - check was done to make sure Crispy did not receive the card back after the restart glitch.

Unable to refund Deck Chair foil due to insufficient evidence available - sorry for the inconvenience.
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