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Limelight Forums Community Help and Support Archive TEMAR READ THIS

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TEMAR READ THIS
Kahjo radio_button_checked
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#1
Jul 30, 2017, 03:45 PM
@Temar Help, I bought 3 moneypacks (or 4) and havent received them.

EDIT: Bought 2 more to test if right steamid, and havent recieved them either, alltogether now 5moneypacks missing...
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(This post was last modified: Jul 31, 2017, 10:56 AM by Kahjo.)
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Cooli radio_button_checked
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#2
Jul 30, 2017, 03:57 PM
did you check if the money has been written off your account and you entered the correct steamid?
Kahjo radio_button_checked
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#3
Jul 30, 2017, 04:02 PM
(Jul 30, 2017, 03:57 PM)Cooli Wrote: did you check if the money has been written off your account and you entered the correct steamid?

Yep, it is gone from my paypal, and correct steamid
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Cooli radio_button_checked
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#4
Jul 30, 2017, 04:05 PM
could you check if the payment is not on a hold?
Kahjo radio_button_checked
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#5
Jul 30, 2017, 04:22 PM
(Jul 30, 2017, 04:05 PM)Cooli Wrote: could you check if the payment is not on a hold?

Not on hold or anything.

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Jono radio_button_checked
something something i suppose
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#6
Jul 31, 2017, 12:39 AM
If you can confirm the name under which the payment is made, I can confirm for you whether it's been processed on our end.
Rule Britannia and that.

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Kahjo radio_button_checked
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#7
Jul 31, 2017, 07:31 AM
Sent ye PM @Jono
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Kahjo radio_button_checked
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#8
Jul 31, 2017, 10:44 AM
I bought 2 more moneypacks like 30min ago, havent received em eithet
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#9
Jul 31, 2017, 10:49 AM
(Jul 31, 2017, 10:44 AM)Kahjo Wrote: I bought 2 more moneypacks like 30min ago, havent received em eithet

I would avoid buying until this is has been sorted, Kahjo.
richie x
Kahjo radio_button_checked
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#10
Jul 31, 2017, 10:54 AM
(Jul 31, 2017, 10:49 AM)ExoticHoe Wrote:
(Jul 31, 2017, 10:44 AM)Kahjo Wrote: I bought 2 more moneypacks like 30min ago, havent received em eithet

I would avoid buying until this is has been sorted, Kahjo.

I tested was it right steamid, yes it is right steamid so that cant be the cause, now if @Temar  @Temar @Temar Would see this
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richie radio_button_checked
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#11
Jul 31, 2017, 10:59 AM
@Temar
richie x
Nebula radio_button_checked
Where are your fingers?
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#12
Jul 31, 2017, 11:20 AM
You dont need to tag Temar so many times.
One time is often enough.
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Dick radio_button_checked
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#13
Jul 31, 2017, 11:29 AM
Please calm down. This something that can't be Done in 5 seconds it requires to be looked into - I'll see if I can get someone to look at this for you.

Please prevent further posts unless it is an update. I'll see if I can get this looked at by Temar.

Sent via Mobile
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Jono radio_button_checked
something something i suppose
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#14
Jul 31, 2017, 02:58 PM
@"ExoticHoe"

Good afternoon - I can confirm your payments and the name you have given have gone through (both of them). Please bump this in 5 hours time if you having received it yet.

Apologies for the inconvenience this may have caused.
Rule Britannia and that.

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Barkles radio_button_checked
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#15
Jul 31, 2017, 04:11 PM
I've had issues getting money packs too, sometimes the SteamID doesnt resigster on our Database or something and it cant credit to account. We'll get this sorted Don't worry
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