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Closed 
Lost access to old account
Groot radio_button_checked
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#1
Nov 10, 2019, 02:22 AM
Hello there! It's now been roughly about two years since i last was at limelight. I recently bought myself a new computer and thought i wanted to hop back on limelight. That didn't work too well since i cant manage to log in to the account i previously played Limelight on.... :Sad So my question is: Is it possible to move all my data from the old account over to a new one if i provide you with sufficient proof of ownership of the last one? 

SteamID of my original account: STEAM_0:0:136920598



Thanks a lot in advance!

Groot <3
Night radio_button_checked
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#2
Nov 10, 2019, 11:26 AM
Hi Groot,

What proof of ownership are you able to provide? Do you know the forum account linked to that SteamID?

CCing @Burnett‍ as he'll need to remove the link if your able to confirm ownership.
[Image: f3823daa38.png]
(This post was last modified: Nov 10, 2019, 11:27 AM by Night. Edited 1 time in total.)
Groot radio_button_checked
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#3
Nov 10, 2019, 08:13 PM
Yes! This forum account (Groot), is linked to the old steam account i wish to recover information from.

SteamID: STEAM_0:0:136920598
Burnett radio_button_checked
Security Officer, CityRP2 Core Developer
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#4
Nov 10, 2019, 09:10 PM
We will take a look into this after the infrastructure upgrade.
Might take a while due to unavailability of our services.

Greetings, Steve
If you have questions regarding Limelight Gaming's&nbsp;security, infrastructure or backend related topics,
feel free to contact me directly via Discord or PM.
Please note that confidential information cannot be disclosed.

Burnett
Groot radio_button_checked
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#5
Nov 10, 2019, 09:25 PM
So this means it will be impossible to fix the matter faster even if i provide you with even more info?
Groot radio_button_checked
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#6
Nov 13, 2019, 09:36 AM
(Nov 10, 2019, 09:10 PM)Burnett Wrote: We will take a look into this after the infrastructure upgrade.
Might take a while due to unavailability of our services.

Greetings, Steve
Any updates? 

Groot
Night radio_button_checked
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#7
Nov 13, 2019, 03:34 PM
Infrastructure upgrades are still ongoing, bear with us please.
[Image: f3823daa38.png]
Burnett radio_button_checked
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#8
Nov 22, 2019, 04:28 AM
Hello Groot, is this still up?
If you have questions regarding Limelight Gaming's&nbsp;security, infrastructure or backend related topics,
feel free to contact me directly via Discord or PM.
Please note that confidential information cannot be disclosed.

Burnett
kellekerell radio_button_checked
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#9
Dec 24, 2019, 09:41 PM
As far as I know the transfer has been completed and the person banned.

In case I‘m wrong, just make another thread.

Closed and Archived.
Have I been helpful? If so, I wouldn't mind a reputation report Smile https://limelightgaming.net/forums/reput...p?uid=4600

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