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Closed 
Dupe Manager doesn't load
Wheatcake radio_button_checked
Huh? Oh, yeah. Totally.
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#1
Oct 13, 2019, 07:50 PM
The past couple days the dupe manager hasn't been able to load for me. It has loaded successfully in the past and I've used it, not sure what it causing it to stop loading. I don't think I'm doing anything differently than I usually do. (Same browsers, no vpn or anything, etc).

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The following 1 user Likes Wheatcake's post:
  • Burnett
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#2
Oct 14, 2019, 02:45 AM
Thank you for your report. Looks like the dupemanager ran into a deadlock. It should be alright now.
Thanks for your patience and please let me know if that works for you.

Greetings, Burnett
If you have questions regarding Limelight Gaming's&nbsp;security, infrastructure or backend related topics,
feel free to contact me directly via Discord or PM.
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Burnett
The following 1 user Likes Burnett's post:
  • Wheatcake
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#3
Oct 15, 2019, 09:51 PM
Still getting the same screen when trying to access the dupe-manager.
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Wheatcake radio_button_checked
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#4
Oct 20, 2019, 05:26 PM
bump Dupe manager still isn't working for me.
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Burnett radio_button_checked
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#5
Oct 20, 2019, 06:05 PM
I can't tell what is it because it works for me.

Please forward more information on this subject:

- What is your browser?
- Have you checked the Developer Console (F12) for any errors in the console tab?
- Do you have many contraptions/dupes in your folders?

Once I've received this information I will use your SteamID to perform some checks on the dupe manager
to pin-point the issue.


Thanks and Greetings, Burnett.
If you have questions regarding Limelight Gaming's&nbsp;security, infrastructure or backend related topics,
feel free to contact me directly via Discord or PM.
Please note that confidential information cannot be disclosed.

Burnett
The following 1 user Likes Burnett's post:
  • Wheatcake
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#6
Oct 20, 2019, 07:26 PM
I'm using Firefox. I have tried other browser's and they're just the same.
Here a screenshot of the browser console.
I don't think I have that much stuff in terms of dupes, certainly not on the Build server or Main Server when looking in-game.
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(This post was last modified: Oct 20, 2019, 07:27 PM by Wheatcake. Edited 1 time in total.)
The following 1 user Likes Wheatcake's post:
  • Burnett
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#7
Oct 20, 2019, 10:34 PM
Thank you very much for providing your information. I will look into this and get back at you.
If you have questions regarding Limelight Gaming's&nbsp;security, infrastructure or backend related topics,
feel free to contact me directly via Discord or PM.
Please note that confidential information cannot be disclosed.

Burnett
The following 1 user Likes Burnett's post:
  • Wheatcake
Wheatcake radio_button_checked
Huh? Oh, yeah. Totally.
Membership
Posts: 180
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#8
Oct 24, 2019, 03:07 PM
*bump* @Burnett

Pretty sure it might be the amount of dupes I have.
I've just remembered that recently I did accidentally move one of my folder structures over to another server and had the 'copy' mode on by accident. It might've glitched and created infinite duplicates that could be causing the interface to not load.

If need be, feel free to delete all my dupes apart from the ones on the build server. (If you have to delete my dupes that are on the build server to fix the issue then go ahead).
Thanks for your help once again in troubleshooting this!
I require recognition from strangers on the internet. REP <3
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The following 1 user Likes Wheatcake's post:
  • Burnett
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Huh? Oh, yeah. Totally.
Membership
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#9
Oct 27, 2019, 11:10 PM
*bump*

It's been over 2 weeks since this was opened. It sucks not being able to get my dupes off the build server. I feel it seriously limits my gameplay on the server not being about to use any of my dupes.

I realise everyone has their own lives, but its been 2 weeks and I'm just looking for an update or a fix.
I require recognition from strangers on the internet. REP <3
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Burnett radio_button_checked
Security Officer, CityRP2 Core Developer
Developer
Posts: 3,231
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Likes Recieved: 3283 in 976 posts
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#10
Oct 28, 2019, 02:54 AM
I'll give this issue higher priority.
If you have questions regarding Limelight Gaming's&nbsp;security, infrastructure or backend related topics,
feel free to contact me directly via Discord or PM.
Please note that confidential information cannot be disclosed.

Burnett
Burnett radio_button_checked
Security Officer, CityRP2 Core Developer
Developer
Posts: 3,231
Threads: 201
Likes Given: 1423
Likes Recieved: 3283 in 976 posts
Joined: Aug 2015
Reputation: 45
#11
Oct 28, 2019, 12:11 PM
Your dupe folders were fixed. On v4b1 you had multiple /rockford/ circular references (eg. folders) causing the Dupe Manager to abort the request. I removed those references and kept the original files in place. 

Thanks for your patience.


Greetings
If you have questions regarding Limelight Gaming's&nbsp;security, infrastructure or backend related topics,
feel free to contact me directly via Discord or PM.
Please note that confidential information cannot be disclosed.

Burnett
Wheatcake radio_button_checked
Huh? Oh, yeah. Totally.
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Posts: 180
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#12
Oct 28, 2019, 02:47 PM
Thank you so much for fixing this. My dupe manager now loads and appears to work.
I thought it was something to do with the folders I copied. I'll have to remember to make sure copy mode is disabled next time I'm moving lots of my structure around.

Thanks so much once again Burnett!
I require recognition from strangers on the internet. REP <3
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#13
Oct 28, 2019, 10:07 PM
Lovely, well done Burnett. Closed and archived.
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