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Limelight Forums Community Help and Support Archive Cannot link Steam account

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Cannot link Steam account
Kvatch radio_button_checked
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#1
Jan 18, 2018, 09:11 PM
My old account, Saiye, was registered on the forums under my Steam account. I can't log into that account because I don't know my username and password, so I signed up for a new account under Kvatch which is my new Steam name. I just tried to link my Steam account and it was rejected saying I couldn't because it is already linked to another account, which is my old forum account.

Are any devs able to disable the old account, Saiye, to let me re-link this account to my Steam instead?

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Dick radio_button_checked
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#2
Jan 19, 2018, 12:18 AM
@Burnett @Faustie
[Image: EnzxzUF.png]
(This post was last modified: Jan 19, 2018, 12:24 AM by Doctor Internet. Edited 1 time in total.)
Doctor Internet radio_button_checked
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#3
Jan 19, 2018, 12:26 AM
Merge accounts tool hasn't been updated to deal with steam linking. When I get some free time, I'll go ahead and write that, and fix it for you.

However, that could take a while, so waiting for Burnett or Faustie to manually move the link would be for the best.
For Data Protection Queries, please email info@limelightgaming.net.
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For Appeals, please post in the relevant subforum.
For Security Information, your best bet is to speak to Burnett.
The following 1 user Likes Doctor Internet's post:
  • Dick
Burnett radio_button_checked
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#4
Jan 20, 2018, 11:31 AM
(Jan 18, 2018, 09:11 PM)kvatch Wrote: My old account, Saiye, was registered on the forums under my Steam account. I can't log into that account because I don't know my username and password, so I signed up for a new account under Kvatch which is my new Steam name. I just tried to link my Steam account and it was rejected saying I couldn't because it is already linked to another account, which is my old forum account.

Are any devs able to disable the old account, Saiye, to let me re-link this account to my Steam instead?

So your forums accounts were merged?
If you have questions regarding Limelight Gaming's security, infrastructure or backend related topics,
feel free to contact me directly via Discord or PM.
Please note that confidential information cannot be disclosed.

Burnett
Doctor Internet radio_button_checked
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#5
Jan 20, 2018, 06:46 PM
[Image: unknown.png]

Doesn't seem like it.
For Data Protection Queries, please email info@limelightgaming.net.
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For Security Information, your best bet is to speak to Burnett.
(This post was last modified: Jan 20, 2018, 06:48 PM by Doctor Internet. Edited 1 time in total.)
Burnett radio_button_checked
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#6
Jan 21, 2018, 11:22 PM
Merged your old account to your new account named "Kvatch".
Steam-Linking has been removed - you may re-link your steam account now.
If you have questions regarding Limelight Gaming's security, infrastructure or backend related topics,
feel free to contact me directly via Discord or PM.
Please note that confidential information cannot be disclosed.

Burnett
Burnett radio_button_checked
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#7
Jan 21, 2018, 11:22 PM
@Kvatch
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feel free to contact me directly via Discord or PM.
Please note that confidential information cannot be disclosed.

Burnett
Kvatch radio_button_checked
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#8
Jan 22, 2018, 06:43 PM
Thank you so much Burnett. I've relinked my Steam

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Cole radio_button_checked
eX tEaChEr
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#9
Jan 22, 2018, 07:07 PM
@Kvatch, do you have any more queries regarding this subject?
<p><br></p>
Kvatch radio_button_checked
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#10
Jan 22, 2018, 07:14 PM
(Jan 22, 2018, 07:07 PM)_Cole Wrote: @Kvatch, do you have any more queries regarding this subject?

No, you can close this (:

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Doctor Internet radio_button_checked
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#11
Jan 22, 2018, 07:20 PM
Closed and Archived.
For Data Protection Queries, please email info@limelightgaming.net.
For Business, Contributor or Development queries, please PM me.
For Appeals, please post in the relevant subforum.
For Security Information, your best bet is to speak to Burnett.
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