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Limelight Forums Feedback Bugs Archive Statistics failing to load.

Closed 
Statistics failing to load.
Posts: 4,194
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#1
Oct 20, 2016, 01:48 PM
Server [US/EU]: Neither, webserver.
Map: N/A
Description: The statistics page fails to grab a new copy of information off the webserver, meaning no statistics will be shown.
Bug is [In-Game/On Forums/Other]: UCP.
Since when have you experienced the bug? Coming up to about 1-2 weeks maybe.
Additional Information I believe I brought this up before, and it was fixed however it seems to be happening again.
Images/Screenshots: None needed.
[Image: f3823daa38.png]
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  • Nudel
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#2
Oct 20, 2016, 01:48 PM
Thank you for your bug-report, Nightmare!

It will be reviewed as soon as possible by our Developers.
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#3
Oct 20, 2016, 02:13 PM
They do show up for me though
[Image: elwbIh5.gif]
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#4
Oct 20, 2016, 02:19 PM
Same here.
[Image: EnzxzUF.png]
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#5
Oct 20, 2016, 02:24 PM
I have the same issue, hadnt been able to check it for a couple of weeks now.
[Image: 7e5c669eda1367f9c3442871f42724ab.png]
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#6
Oct 20, 2016, 05:30 PM
As crazy as it sounds, I think it has something to do with a sign-in. I was accessing the stats page at college logged out and haven't logged in for a while, the stats page didn't load.

Tried now at home, stats page didn't load, haven't logged in for about a couple of days.

Tried again logged in, boom. The stats page loaded both when I signed in & when I signed out.

Just a little info for you @Burnett

EDIT: I suspect it may have something to do with a sign-in from an IP address rather than for that browser session.
[Image: f3823daa38.png]
(This post was last modified: Oct 21, 2016, 01:54 PM by Night.)
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nuh uh
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#7
Oct 21, 2016, 01:59 AM
(Oct 20, 2016, 02:19 PM)Sours Wrote: Same here.
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#8
Oct 22, 2016, 08:50 PM
Thanks for this report. Sometimes, statistics cannot be loaded due to a connection/timeout issue with the cache-server. This is already fixed on my local dev-branch. As soon as I have access to my Github, I will merge the fix into upstream.
If you have questions regarding Limelight Gaming's security, infrastructure or backend related topics,
feel free to contact me directly via Discord or PM.
Please note that confidential information cannot be disclosed.

Burnett
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#9
Oct 30, 2016, 01:01 AM
Fixed as of 0.8.9j

https://ucp.limelightgaming.net/changelog


Thank you
If you have questions regarding Limelight Gaming's security, infrastructure or backend related topics,
feel free to contact me directly via Discord or PM.
Please note that confidential information cannot be disclosed.

Burnett
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