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Limelight Forums Feedback Bugs Archive UCP - Donation

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UCP - Donation
Zambie ^‿^ radio_button_checked
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#1
Sep 26, 2016, 11:11 PM
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Description: 
In donations on the UCP it says I've only given £86... surely Moneypacks count as well? Because trust me... I know I've spent more then £100 on moneypacks. 

[spoiler][Image: 44991374A398B5E9C6D025344E1BFFCDDB163F2C]
Since when have you experienced the bug? No idea
[Image: vvsPXMo.png]
Dick radio_button_checked
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#2
Sep 26, 2016, 11:14 PM
I think you posted this in the incorrect Bug Area,

This is under Minecraft.
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George radio_button_checked
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#3
Sep 26, 2016, 11:38 PM
Moved.
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Burnett radio_button_checked
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#4
Sep 27, 2016, 02:05 AM
Thank you for your report.

According to the database you've spent 85,06 so far:

[Image: FO3JHuu.png]
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Burnett
(This post was last modified: Sep 27, 2016, 02:06 AM by Burnett.)
Burnett radio_button_checked
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#5
Sep 27, 2016, 02:35 AM
Edit: As far as I can say, there is no problem with our back-end. Chris and I carefully checked the entire payment-procedure and it went through.

By manually calculating your purchases, I got the following sum:  £85,06

Edit: I sent you a private message with all the transaction-ids linked to your steamid. Please check them against your paypal transaction ids Smile  That would be awesome! 

Thank you in advance, I keep this open.
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(This post was last modified: Sep 27, 2016, 03:14 AM by Burnett.)
Zambie ^‿^ radio_button_checked
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#6
Sep 27, 2016, 11:25 AM
Oh so it was under Minecraft. Didn't realise that. Sorry!
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Burnett radio_button_checked
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#7
Sep 28, 2016, 01:28 AM
So basically your friend bought 100 packs for you, but it didn't register the transaction in your game account. Weird.

£1.50 * 100 = £150

Paging @Temar .
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(This post was last modified: Sep 28, 2016, 01:28 AM by Burnett.)
Zambie ^‿^ radio_button_checked
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#8
Sep 30, 2016, 06:27 PM
Any updates on this?

@Burnett
@Temar
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Burnett radio_button_checked
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#9
Sep 30, 2016, 11:52 PM
No update as of yet. Waiting on Temar to have a check on this.
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Burnett
Zambie ^‿^ radio_button_checked
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#10
Nov 27, 2016, 02:17 PM
@Burnett
@Temar

It has been nearly 2 months since the thread was created, was the question displayed reviewed?
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Burnett radio_button_checked
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#11
Nov 29, 2016, 01:28 PM
Im unable to do anything other than wait.

@Temar
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Zambie ^‿^ radio_button_checked
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#12
Jan 6, 2017, 12:45 AM
Hm, @Temar? It's been a couple of months now please could I have a reply based onto the situation?
[Image: vvsPXMo.png]
Temar radio_button_checked
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#13
Jan 6, 2017, 04:08 AM
not really sure what happened it was long ago (march)
im guessing an error happened and you didnt get it and i manually added it, altho not all parts of it
and updated your count to include the extra £135
(This post was last modified: Jan 6, 2017, 04:08 AM by Temar.)
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Temar radio_button_checked
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#14
Feb 24, 2017, 01:47 PM
closed
Closed 




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