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UV Lamp Refund - Printable Version

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UV Lamp Refund - Tails - Oct 24, 2017

Name: Tails
SteamID: [font=Arial, Helvetica, Verdana, sans-serif]STEAM_0:1:63251132[/font]
Refund details: 1x UV Lamp (or equivalent)


Reason: Bought the lamp, and timed out after about 5 minutes of use. Apparently it's meant to be "crash proof" (assuming timing out counts as crashing), but I dont have the lamp nor the 25k I spent on it


RE: UV Lamp Refund - Faustie - Oct 24, 2017

Timing out does not unfortunately count as crashing - it's more akin to disconnecting. The system wasn't designed to refund on player disconnect because that could lead to players just leaving mid-raid or not bothering to pick up their gear as they should. I'll look into seeing if I can differentiate a time-out though.

Have confirmed through testing that the UV lamps are crash-proof in case of server crash or restart, however. This is also how the meth system works.


RE: UV Lamp Refund - Faustie - Oct 24, 2017

For now I've just refunded you 1 light.