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+--- Thread: Staff to community Q & A (/thread-15782.html)
RE: Staff to community Q & A - Quantum - Aug 30, 2017
(Aug 29, 2017, 01:00 PM)Enzyme Wrote: The tool that captures viewpoints from other players does not show Steam Overlay or anything like that. We don't have a tool that captures steam overlay. That was disabled a very long time ago.
The tool I referred to on the UBL allows us to re-live situation. It does not allow us to read Steam messages and stuff like that.
When you say "that was disabled long a very time ago" - do you mean it as it was once a tool you guys had access to in-game, or Garry's Mod or whatever disabled the feature entirely? I know it's kinda a dumb question but I'm curious.
RE: Staff to community Q & A - Enzyme - Aug 30, 2017
We had that power before that showed steam overlay but it was disabled for privacy concerns.
RE: Staff to community Q & A - Taylor - Aug 30, 2017
Why do different staff members have different opinions on the rules? Especially those admins from America, for example I was told by an American admin it was acceptable to use a firearm to prevent crime as a citizen, unless police arrived - however was told the dead opposite by a European mod. This is just one of many situations where this has happened.
RE: Staff to community Q & A - Raptor - Aug 30, 2017
(Aug 30, 2017, 06:36 PM)ForceGhost Wrote: Similarly @"Rocket" putting 50+ hours into other games but less than an hour into the server, yet the server is an absolute mess and other staff members over worked.
Being a staff member isn't as easy as you'd think, there's a lot of work and a lot of stress behind it. There are endless walls of text created by @Overlewd (Probably as we speak) that you must read and reply to.
Not to mention all the stress you get from @ calls and RDM reports when your'e on the server, and having to deal with people who might never admit that they broke the rules and going through the logs to look through some small details just to find out who's right and who's wrong.
There's a lot of work to it and I can't expect you or anyone else to understand how stressful and soul-destroying it can be.
But for those who know me on steam, know that I'll almost never reject anyone who calls for my aid on the server, if its important like a major rule-breakage I'll most likely come on if I was around my computer. I try my best to do my job all of the time, but sometimes taking a break is healthy and its not possible to continue being a healthy and active staff member if you don't take breaks.
RE: Staff to community Q & A - Night - Aug 30, 2017
With a team of 21 staff members which have moderation or administrative powers, it's impossible to be on the same page regarding every single rule there is. Of course we do try to discuss things we aren't certain about, but sometimes that doesn't work too well. As I suggested on a similar thread, it's usually best that if you aren't certain on something, you clarify it with the staff online at that moment. Grey areas can of course be sorted out by HR where needs be, but that won't happen if they aren't identified. I would approach them if you feel that there's a grey areawhich needs clarify though, for sure.
RE: Staff to community Q & A - Soviethooves - Aug 30, 2017
(Aug 30, 2017, 09:56 PM)Faustin Wrote: Why do different staff members have different opinions on the rules? Especially those admins from America, for example I was told by an American admin it was acceptable to use a firearm to prevent crime as a citizen, unless police arrived - however was told the dead opposite by a European mod. This is just one of many situations where this has happened.
American citizens use firearms for self-defense.
European citizens don't have easy access to the firearms we have in the states.
As a citizen you should always attempt to contact the police first unless you are currently making a quick decision. So if someone is getting mugged across the street, call 911. If you're getting mugged, use your gun.
RE: Staff to community Q & A - ForceGhost - Aug 30, 2017
(Aug 30, 2017, 10:15 PM)Rocket Wrote:(Aug 30, 2017, 06:36 PM)ForceGhost Wrote: Similarly @"Rocket" putting 50+ hours into other games but less than an hour into the server, yet the server is an absolute mess and other staff members over worked.
Being a staff member isn't as easy as you'd think, there's a lot of work and a lot of stress behind it. There are endless walls of text created by @Overlewd (Probably as we speak) that you must read and reply to.
Not to mention all the stress you get from @ calls and RDM reports when your'e on the server, and having to deal with people who might never admit that they broke the rules and going through the logs to look through some small details just to find out who's right and who's wrong.
There's a lot of work to it and I can't expect you or anyone else to understand how stressful and soul-destroying it can be.
I can understand what being a staff member is like, being an ex-FL admin alongside Temar and BlackDog during the time we had two, full 72 slot servers and not half the commands that you guys have now to assist you with your jobs.
That's why I bring this issue up, as I know what it's like to need support on a full server and I'm constantly seeing staff unable to answer @calls or having to rush off from @calls because there just isn't enough, if any, staff members on the server.
RE: Staff to community Q & A - Nacreas - Aug 31, 2017
(Aug 30, 2017, 10:34 PM)ForceGhost Wrote:(Aug 30, 2017, 10:15 PM)Rocket Wrote:(Aug 30, 2017, 06:36 PM)ForceGhost Wrote: Similarly @"Rocket" putting 50+ hours into other games but less than an hour into the server, yet the server is an absolute mess and other staff members over worked.
Being a staff member isn't as easy as you'd think, there's a lot of work and a lot of stress behind it. There are endless walls of text created by @Overlewd (Probably as we speak) that you must read and reply to.
Not to mention all the stress you get from @ calls and RDM reports when your'e on the server, and having to deal with people who might never admit that they broke the rules and going through the logs to look through some small details just to find out who's right and who's wrong.
There's a lot of work to it and I can't expect you or anyone else to understand how stressful and soul-destroying it can be.
I can understand what being a staff member is like, being an ex-FL admin alongside Temar and BlackDog during the time we had two, full 72 slot servers and not half the commands that you guys have now to assist you with your jobs.
That's why I bring this issue up, as I know what it's like to need support on a full server and I'm constantly seeing staff unable to answer @calls or having to rush off from @calls because there just isn't enough, if any, staff members on the server.
As @Enzyme has stated, he and @Overlewd will look at strengthening the moderator team to ensure the server is effectively supervised. Personally I feel that more moderators is the best way to approach the issue as they'll add to the resources available and hopefully begin another generation of staff members full of new ideas for Limelight.
While we'll be looking at recruiting more moderators to compensate for a lack of moderation staff in-game, I feel it needs to be made clear that our standards and expectations of candidates will not drop as that will only weaken the team.
RE: Staff to community Q & A - Welker - Sep 3, 2017
(Aug 29, 2017, 01:00 PM)Enzyme Wrote: We don't have a tool that captures steam overlay. That was disabled a very long time ago.Please explain.
![[Image: 2AFCBB130CE7193F2BD017A684A3EB364B29CEC6]](https://steamuserimages-a.akamaihd.net/ugc/852725391215591440/2AFCBB130CE7193F2BD017A684A3EB364B29CEC6/)
There's many sources raising their privacy concerns about this plugin due to it's ability to capture steam overlay.
RE: Staff to community Q & A - Hungames - Sep 3, 2017
(Aug 30, 2017, 10:31 PM)Soviethooves Wrote:(Aug 30, 2017, 09:56 PM)Faustin Wrote: Why do different staff members have different opinions on the rules? Especially those admins from America, for example I was told by an American admin it was acceptable to use a firearm to prevent crime as a citizen, unless police arrived - however was told the dead opposite by a European mod. This is just one of many situations where this has happened.
American citizens use firearms for self-defense.
European citizens don't have easy access to the firearms we have in the states.
As a citizen you should always attempt to contact the police first unless you are currently making a quick decision. So if someone is getting mugged across the street, call 911. If you're getting mugged, use your gun.
If i use my gun, someone is gonna cry fearRP and I will get banned.
RE: Staff to community Q & A - Doctor Internet - Sep 3, 2017
(Sep 3, 2017, 07:36 AM)Welker Wrote:(Aug 29, 2017, 01:00 PM)Enzyme Wrote: We don't have a tool that captures steam overlay. That was disabled a very long time ago.Please explain.
There's many sources raising their privacy concerns about this plugin due to it's ability to capture steam overlay.
That does not capture the steam overlay.
RE: Staff to community Q & A - Doctor Internet - Sep 3, 2017
(Sep 3, 2017, 08:54 AM)Welker Wrote:Yes, that's 2 years old. I tested the plugin myself 2 days ago. It does not capture the overlay.(Sep 3, 2017, 08:25 AM)Doctor Internet Wrote:-img snip-(Sep 3, 2017, 07:36 AM)Welker Wrote:That does not capture the steam overlay.(Aug 29, 2017, 01:00 PM)Enzyme Wrote: We don't have a tool that captures steam overlay. That was disabled a very long time ago.Please explain.
-snip-
I apologise for the red lines, I do value my privacy. As you can see this is quite old. But according to Enzyme it was removed quite some time ago. As this tool is the same as the one loaded just 2 days ago. I'm thinking quite the contrary. Hell of a coincidence if you ask me.
RE: Staff to community Q & A - Obay - Sep 3, 2017
This concern was raised internally due to privacy and one of the requirements before we were enlisted as business it that Player privacy was air tight. For that reason steam overlay was removed from our screen grab tool.
This change was not listed on the change logs due to it being admin only
RE: Staff to community Q & A - Nudel - Sep 3, 2017
Why it was not told to us before, that such kind of a tool got used?
RE: Staff to community Q & A - ForceGhost - Sep 3, 2017
(Sep 3, 2017, 12:52 PM)Nudelsalat im Panzer Wrote: Why it was not told to us before, that such kind of a tool got used?
Yeah, how long was the tool used for as well? Is there any proof that it's no longer in use other than the words of the people who used it?