Limelight Forums

I ordered a Electrical Two Wheeled Scooter/Segway today, and recieved the following mail, even though I have talked to my bank and have the money:

Quote:Hello,

We have removed your access to this account because we could not confirm your payment information. You will not be able to access your account or place orders with us until we confirm your information.

To resolve this matter, please send the information below to our secure fax line:

-- A copy of your statement for your visa ending in xx, including the billing address
-- Your name, phone number, and the email address registered to your Amazon.com account

You can find our fax number on the Amazon.com Help page:

Limelight - Link watcher

You're about to enter the following site: https://www.amazon.com/help/addressverification Please note: You should only visit trusted sites. We are not responsible for any loss of your privacy.

https://www.amazon.com/help/addressverification

We will convert your fax to a secure electronic image. To protect your information, we restrict access to your payment information to a team of account specialists.

Our Customer Service team can confirm that we sent this email, but they cannot view your fax or share more information about this matter.
   
You can expect a response from us within 24 hours of sending your fax.

We ask that you not open new accounts because any new order that you place may be delayed.

Sincerely,

Junaide J
Account Specialist

Limelight - Link watcher

You're about to enter the following site: https://www.amazon.com Please note: You should only visit trusted sites. We are not responsible for any loss of your privacy.

https://www.amazon.com
=========================

Legit or a scam? Who uses a fax now adays?

- Evanswachtz

Doors it link to the actual Amazon site?

I have never encountered this problem nor have I ever heard of it! I hope it goes well and you receive your money back!

Scaaaaaam

As long as it actually links to Amazon's site, then it's not a scam. I would call them though, just to confirm that everything is legit just in case.

I suggest calling them to make sure it is all legit and not a scam.

Fax line?
You should probably give them a call.

Fax line?

Jeez, jump to the 21st century Amazon...

(Aug 8, 2015, 02:42 PM)GeorgeTheBoy link Wrote: [ -> ]Fax line?

Jeez, jump to the 21st century Amazon...

I encounter a lot of companies at my work who still use a darn fax machine. It is flabberghasting.

https://youtu.be/rYggg3xFRMk
Youtube video is relevant.
Give them a call.

Well, it wasen't fake trust me.

But I never sent them a fax, I made a new account and stuff. New name, new card, new adress.

Turned out to work.