Limelight Forums

Hello community,

After internal discussion and a successful vote amongst the admin team, we have decided to scrap the probation system. We did this because we felt that the system was unfair and not very healthy to our playerbase. We have a lot of players currently permanently suspended for failing a probationary period, and whilst the system was introduced with good intentions, it didn't work out how we expected it to. As a result, we now propose a new system entirely.

Instead of probations being issued, there will be a soft cap on punishments which will be a month, though this can be longer if the team votes to extend this (similar to how the standard 6 month probation worked - you couldn't go higher unless the team stood by it). This would mean that we're stricter with our repeat offenders, but still offering the opportunity to change their ways if in the future they decided to do this. Permanent suspensions may also be issued under this system, but would be subject to the same voting criteria. The only occasions where permanent suspensions may be issued without passing a team vote would be for breaking our Terms of Service, hacking, crashing the server and other similar offences of a serious nature.

The probationary periods that are currently active will be nullified - you're now no longer under a probationary period.

We'll be allowing these individuals to appeal (regardless of when your last appeal was) and they will have their probations reviewed. This will be done with the understanding that it should be relatively easy to appeal, however there will be edge cases that arise, and in those edge cases, the appeal will be brought forwards for staff to review and vote on as to whether the ban will stay. This doesn't however mean that appeals should be made with little effort or low quality - please be prepared to put some effort into your appeal so we're able to review it easier.

Now. As of when this thread goes live, everything said in this thread becomes policy. Our internal guidelines have been updated to reflect this, and bans longer than a month need team approval except for situations stated above.

As always, if you have any questions then please speak to either or myself and we'll do our best to answer. Thank you all.